Departmental Technician 7-E9

State of Michigan•Dimondale, MI

2d•Hybrid

About The Position

The primary purpose of this position is to compile, research, review, evaluate, and process non-standard collection activities related to enforcement (lien/levy) and vendor offsets for the Financial and Administrative Unit (FAU) of the Collection Services Bureau (CSB). Furthermore, this position assists other programs within the unit with non-standard collection activities and account reconciliation. This position functions independently while handling difficult and complex functions for FAU, responding verbally and in writing to telephone and written inquiries from third party contractor(s), attorneys, other state agencies, and/or taxpayers. This position participates in development of internal processes and procedures for the unit and acts as the liaison between the unit and the CSB legal unit.

Requirements

Completion of high school.
Departmental Technician 7: One year of experience performing administrative support activities equivalent to the 7-level in state service.
Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service.
OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
Departmental Technician E9: One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
OR One year of experience performing administrative support activities equivalent to the 9-level in state service.
OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
Work must be performed in the state of Michigan.
Selected candidate must have a secure, safe and appropriate designated workspace that allows privacy and prevents distractions while performing the duties of this position, as well as secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload.
Must pass a fingerprint-based background check per IRS Publication 1075.

Nice To Haves

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement for Departmental Technician 7.
Possession of a Bachelor’s degree may be substituted for the experience requirement for Departmental Technician 8.
Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement for Departmental Technician E9.

Responsibilities

Compile, research, review, evaluate, and process non-standard collection activities related to enforcement (lien/levy) and vendor offsets for the Financial and Administrative Unit (FAU) of the Collection Services Bureau (CSB).
Assist other programs within the unit with non-standard collection activities and account reconciliation.
Handle difficult and complex functions for FAU independently.
Respond verbally and in writing to telephone and written inquiries from third party contractor(s), attorneys, other state agencies, and/or taxpayers.
Participate in the development of internal processes and procedures for the unit.
Act as the liaison between the unit and the CSB legal unit.