Departmental Technician 7-E9

State of Michigan • Various, MI

7d • Hybrid

About The Position

At MSHDA we pursue equitable housing outcomes for underserved populations, including but not limited to race, gender, disability, religion, age, weight, socioeconomic status, and LGBTQ+. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness. The Housing Choice Voucher (HCV) Technician will provide technical and administrative support for the Audit and Program Services unit in administering the HCV program. The role applies knowledge of MSHDA policies and HUD regulations to evaluate and process participant eligibility and monthly Housing Assistance Payments (HAP). Responsibilities include data processing, managing workflow queues, monitoring requests, maintaining participant records, and conducting file reviews and audits to ensure compliance with federal guidelines, the administrative plan, and standard operating procedures. For additional information, please see the links below: Position Description MSHDA's Ethical Standards, Conduct and Disclosure of Interest MSHDA's Promotional Video MSHDA is a Veteran Friendly Employer. Veterans and Military Spouses are encouraged to apply.

Requirements

• Education typically acquired through completion of high school
• Departmental Technician 7: One year of experience performing administrative support activities equivalent to the 7-level in state service.
• Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service.
• OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
• Departmental Technician E9: One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
• OR One year of experience performing administrative support activities equivalent to the 9-level in state service.
• OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
• Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement for Departmental Technician 7.
• Possession of a Bachelor’s degree may be substituted for the experience requirement for Departmental Technician 8.
• Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement for Departmental Technician E9.
• Attach a cover letter describing what strengths and work experience you bring to this position.
• Attach a copy of your detailed resume to the job application. Dates of employment should include month and year and hours per week.
• Attach a copy of your official college/university transcript(s), if you have completed any college/university.
• Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload.
• Work must be performed in the state of Michigan.
• As a Condition of Employment: this position requires successful completion of a background investigation, drug test and a financial disclosure review.
• The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

Nice To Haves

• MSHDA is a Veteran Friendly Employer. Veterans and Military Spouses are encouraged to apply.

Responsibilities

• Provide technical and administrative support for the Audit and Program Services unit in administering the HCV program.
• Apply knowledge of MSHDA policies and HUD regulations to evaluate and process participant eligibility and monthly Housing Assistance Payments (HAP).
• Data processing.
• Managing workflow queues.
• Monitoring requests.
• Maintaining participant records.
• Conducting file reviews and audits to ensure compliance with federal guidelines, the administrative plan, and standard operating procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED