Departmental Technician (Trainee) 7-E9

State of Michigan • Lansing, MI

1d • Remote

About The Position

The Michigan Department of Corrections is seeking to fill three vacancies for a Departmental Technician (Trainee) position. This role involves monitoring Global Positioning System (GPS) and Curfew monitored offenders, tracking the location, movement, and curfews of approximately 3,500 parolees and probationers statewide. Technicians will respond to offender violations and equipment problems, take statements from parolees and probationers via telephone, provide instructions for equipment troubleshooting, and distinguish between equipment malfunctions and offender violation alarms. The position also includes warrant entry for escapees and absconders in the State Police LEIN and United States Department of Justice Systems, and processing tips from the "Most Wanted" section of the M.D.O.C Website. On weekends and holidays, technicians will ensure offenders scheduled for discharge from parole are free of wants and warrants by reviewing LEIN & NCIC records. Technicians must be adaptable to transitory/temporary equipment while maintaining expertise in primary equipment and software. This position will be assigned to a 2nd (2:30 PM - 11:00 PM) or 3rd (10:30 PM - 7:00 AM) shift, with voluntary and mandatory overtime required as needed. Upon hire, the selected candidate will work in the office for the initial 2 weeks, after which they will be eligible for 100% remote work, subject to operational needs. New hires will complete Non-Custody New Employee Training (NCNET), which may include in-person and online components.

Requirements

• Completion of high school.
• One year of experience performing experienced-level administrative support activities equivalent to the 7-level in state service (for Departmental Technician 7).
• One year of experience performing administrative support activities equivalent to the 8-level in state service (for Departmental Technician 8).
• One year of experience as a technician or paraprofessional equivalent to the entry level in state service (for Departmental Technician 8).
• One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service (for Departmental Technician E9).
• One year of experience performing administrative support activities equivalent to the 9-level in state service (for Departmental Technician E9).
• Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service (for Departmental Technician E9).
• Two years of experience in a 7 level or higher non-administrative support ECP Group One classification (for Departmental Technician (Trainee) 7).
• One year of experience as a first-line supervisor in an ECP Group Three classification (for Departmental Technician (Trainee) 7).
• Must meet ethical standards and report any possible conflict of interest.
• May require a criminal history background check.
• Applicants convicted of a misdemeanor or felony are ineligible until satisfactory completion of any sentence, including parole or probation.

Nice To Haves

• Previous Departmental Technician experience within the MDOC - Electronic Monitoring Center (if hired at the 7 level).
• Completion of two years of college (60 semester or 90 term credits) may substitute for the experience requirement for Departmental Technician 7.
• Possession of a Bachelor’s degree may substitute for the experience requirement for Departmental Technician 8.
• Possession of a Bachelor’s degree and one year of job-related experience may substitute for the experience requirement for Departmental Technician E9.

Responsibilities

• Monitoring Global Positioning System (GPS) and Curfew monitored offenders.
• Tracking location, movement, and curfews of approximately 3,500 parolees and probationers statewide.
• Responding to messages for offender violations and equipment problems.
• Taking statements via telephone from parolees and probationers.
• Giving specific instructions to troubleshoot equipment.
• Distinguishing "equipment malfunction" versus "offender violation" alarms.
• Warrant entry for escapees and absconders in the State Police LEIN and United States Department of Justice Systems.
• Processing tips received from the M.D.O.C Website "Most Wanted" Section.
• Assuring offenders scheduled to discharge from parole are free of wants and warrants by thoroughly reviewing LEIN & NCIC records on weekends and holidays.
• Adapting to transitory/temporary equipment while maintaining expertise in primary equipment and software.

Benefits

• Michigan Department of Corrections is a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran Friendly Employer.
• Benefits and services available to support military and veteran employees, spouses, and families.
• Remote work eligibility after initial in-office training.
• Non-Custody New Employee Training (NCNET).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED