Departmental Technician 7-E9

State of Michigan•Whitmore Lake, MI

1d•Onsite

About The Position

This position supports the Leadership Training Section (L.E.A.D.) of the Training Division and performs complex assignments, including reviewing and analyzing data to prepare reports and certification documents for the L.E.A.D. Manager, the Training Administrator, or as otherwise directed. This position reviews L.E.A.D. procedures and training content and provides recommendations to the L.E.A.D. Manager based on identified needs, data trends, and established program requirements. Additionally, this position develops and administers surveys to training participants, analyzes the results, and provides recommendations to the L.E.A.D. Training Manager on ways to improve logistical and technical support for the L.E.A.D. program. This position provides advanced technical expertise and applies established program procedures and requirements to ensure accurate, consistent, and compliant operations for the Department’s Leadership Development Unit. This position also performs scheduling, purchasing, and issuing of notifications, and maintains the L.E.A.D. Training Database, the L.E.A.D. certification process, the L.E.A.D. SharePoint Site, and the State of Michigan Learning Center (SOMLC) tracking and assignment tool to ensure data accuracy and alignment with program standards.

Requirements

Education typically acquired through completion of high school.
Departmental Technician 7: One year of experience performing administrative support activities equivalent to the 7-level in state service.
Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
Departmental Technician E9: One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service OR One year of experience performing administrative support activities equivalent to the 9-level in state service OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
Knowledge of relevant Civil Service and Departmental rules, regulations, policies, and procedures.
Knowledge of state and federal EEO laws and privacy laws.
Knowledge of Departmental, Division, and Section mission and goals, policies, and procedures.
Excellent oral and written communications skills.
Ability to organize and prioritize.
Good computer skills.

Nice To Haves

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement for Departmental Technician 7.
Possession of a Bachelor’s degree may be substituted for the experience requirement for Departmental Technician 8.
Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement for Departmental Technician E9.

Responsibilities

Reviewing and analyzing data to prepare reports and certification documents.
Reviewing L.E.A.D. procedures and training content and providing recommendations.
Developing and administering surveys to training participants, analyzing results, and providing recommendations for improvement.
Performing scheduling, purchasing, and issuing of notifications.
Maintaining the L.E.A.D. Training Database, L.E.A.D. certification process, L.E.A.D. SharePoint Site, and the State of Michigan Learning Center (SOMLC) tracking and assignment tool.