Department Specialist - Midvale, UT (In Office)

Zions Bancorporation•Midvale, UT

4d•Onsite

About The Position

Zions Bancorporation is seeking a Department Specialist to support its Collections Department at its Technology Center in Midvale, Utah. This is an in-office role providing administrative and operational support for the Bankruptcy Department. The specialist processes and maintains bankruptcy-related accounts, records, and documentation; communicates with customers, attorneys, trustees, and internal departments; reviews bankruptcy notices and court documents; and keeps account information current. The position also assists with case tracking, deadlines, employee training, clerical duties, reporting, and research and resolution of bankruptcy-related issues.

Requirements

High school diploma or equivalent and some office, administrative, clerical, or other directly related experience; a combination of education and experience may meet job requirements.
Basic knowledge of departmental functions, office or administrative functions, banking, and/or departmental processes and procedures.
Good verbal and written customer service and communication skills.
Good problem-resolution skills.
Accuracy and attention to detail.
Working knowledge of computer software, including spreadsheets and word processing.
Familiarity with Microsoft Office, including Excel, Word, Outlook, and Teams.
Ability to work within high-pressure deadlines.

Nice To Haves

Basic knowledge of bankruptcy.

Responsibilities

Provide administrative and operational support for the Bankruptcy Department.
Provide staff support services to an organizational unit or department.
Process and maintain bankruptcy-related accounts, records, and documentation.
Communicate with customers, attorneys, trustees, and internal departments regarding bankruptcy accounts.
Review and process bankruptcy notices, court documents, and related correspondence.
Update systems and records to keep bankruptcy account information accurate and current.
Assist with tracking bankruptcy cases and monitoring required actions and deadlines.
Train and assist other employees in department processes and procedures.
Perform clerical duties, including electronic record retention, report maintenance, answering phones, and responding to inquiries.
Prepare and maintain reports, statistics, and records related to bankruptcy servicing activities.
Work with other departments to research and resolve bankruptcy-related issues.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance starting on day one.
Life and disability insurance.
Paid parental leave and adoption assistance.
Health savings, flexible spending, and dependent care accounts.
Paid training, paid time off, and paid federal and applicable state holidays.
401(k) plan with company match and profit sharing.
Competitive compensation in line with work experience.
Mental health benefits, including coaching and therapy sessions.
Tuition reimbursement for qualifying employees enrolled in an accredited degree program related to business needs, up to $5,250 per calendar year; employees are eligible upon hire.
Employee Ambassador preferred banking products.