Department of State Aide 6-E8 - Chesterfield Township #171

State of Michigan•Chesterfield Township, MI

About The Position

The Department of State Aide works directly with Michigan residents to review requests, check eligibility, ensure applications meet requirements, process transactions, answer questions, and explain services and online options. The role supports accurate, timely service to the community. Occasional travel may be required for relief assignments at other branch offices. This is a full-time position with a varied schedule of 40 or more hours per week. Employees must be available to work Monday, Tuesday, Thursday, and Friday from 8:30 a.m. to 5:30 p.m., and Wednesday from 8:30 a.m. to 8:00 p.m. Benefits offered by the state are available to eligible employees. Appointment to a designated security-checked position requires proof of U.S. citizenship and a thorough background investigation. The job posting also describes a CDL knowledge test examiner designation, which requires a nationwide criminal-history check, completion of formal CDL training and a knowledge test, and refresher training and examination every four years.

Requirements

  • High school completion or an equivalent educational level.
  • For the Level 6 classification, no specific type or amount of experience is required.
  • For the Level 7 classification, one year of experience equivalent to a Department of State Aide 6 is required.
  • For the E8 classification, two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department of State Aide 7, is required.
  • Availability to work the listed branch operating schedule.
  • Newly hired state employees must pass a pre-employment drug test.
  • Criminal records will be checked.
  • For a Security Checked Position, the incumbent must be a U.S. citizen, provide proof of citizenship, and pass a thorough background investigation.

Responsibilities

  • Review customer requests and check eligibility.
  • Ensure applications meet requirements.
  • Process a variety of transactions.
  • Answer customer questions and explain services and online options.
  • Provide relief assignments at other branch offices when needed.

Benefits

  • Eligible for benefits offered by the State of Michigan.
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