Department of State Aide 6-E8 - Saginaw-Dixie #288
About The Position
The Department of State Aide works directly with Michigan residents to review requests, determine eligibility, and ensure applications meet requirements. The role processes a variety of transactions, answers questions, and helps customers understand services and online options. The position is full-time, with a varied schedule of 40 or more hours per week. Occasional travel may be required for relief assignments at other branch offices. Applicants may be selected for vacancies at the Saginaw-Dixie Hwy Branch or future vacancies at branch offices in Saginaw County, including Saginaw-Bay Rd and St. Charles. The position requires education typically acquired through completion of high school. No specific type or amount of experience is required at the Department of State Aide 6 level. Higher classifications have additional experience requirements: one year equivalent to a Department of State Aide 6 for level 7, and two years equivalent to a Department of State Aide, including one year equivalent to level 7, for E8. The role is designated as a security-checked position. The incumbent must be a U.S. citizen, provide proof of citizenship, and pass a thorough background investigation. The position also requires a pre-employment drug test and criminal record checks. If designated as a CDL Knowledge Test Examiner, the employee must complete formal CDL training and a knowledge test before certification, and complete refresher training and examination every four years.
Requirements
- Education typically acquired through completion of high school.
- For the Department of State Aide 6 level, no specific type or amount of experience is required.
- For level 7, one year of experience equivalent to a Department of State Aide 6 is required.
- For E8, two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department of State Aide 7, is required.
- Must be a U.S. citizen and provide proof of citizenship for the security-checked position.
- Must pass a thorough background investigation and criminal record checks.
- Must submit to and pass a pre-employment drug test.
- If appointed to the CDL Knowledge Test Examiner designation, must complete formal CDL training and a knowledge test before certification, with refresher training and examination every four years.
Responsibilities
- Review customer requests and assess eligibility.
- Ensure applications meet requirements.
- Process a variety of transactions accurately and on time.
- Answer customer questions.
- Help customers understand services and online options.
- Travel occasionally to other branch offices for relief assignments, if required.
Benefits
- Eligible to participate in benefits offered by the State of Michigan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
