Department Manager - Nike Deer Park

Nike•Deer Park, NY

4d•$30 - $44•Onsite

About The Position

The Department Manager, referred to as a Coach at NIKE, leads and inspires a team to deliver excellent customer experiences while ensuring team members feel included and supported. The role works in a high-volume, fast-paced retail environment and uses retail expertise to drive store growth strategies and build community partnerships. The manager represents NIKE’s brand and culture of sport, trains the team, implements Service Principles, and helps create positive experiences for customers, colleagues, and the community. This position leads store operations and business results, including staffing, budgeting, planning, customer service, sales, people leadership, and management. It also oversees the product life cycle from the stockroom through visual merchandising and onto the sales floor. The role is full time, 34–40 hours per week, and includes nights and weekends.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire the team to deliver the best customer experience and create an inclusive, supportive environment.
Train the team and implement NIKE Service Principles while representing the company’s culture, brand, colleagues, and community.
Lead store functions and business results, including budgeting, planning, customer service, sales, people leadership, and management.
Attract, assess, and onboard future teammates to ensure the store is staffed.
Equip store employees with the tools they need to succeed in their day-to-day responsibilities.
Manage the product life cycle from the stockroom through visual merchandising and onto the sales floor.
Drive store growth strategies and create opportunities to build community partnerships.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day hired.
Accrued paid time off and holiday pay.
Opportunity to buy NIKE stock at a discount through the Employee Stock Purchase Plan (ESPP).
No-cost access to Optum Employee Assistance Program support for the employee and family.
Discounts for the employee and family from Nike, Converse, and Jordan of up to 50%.
Education programs to develop and advance a career.