Department Manager - Nike Camarillo

Nike•Camarillo, CA

5d•$27 - $40•Onsite

About The Position

The Department Manager, referred to at Nike as a Coach, leads and inspires a retail team to deliver excellent customer experiences while helping team members feel included and supported. The role combines customer service, retail leadership, team development, and execution of store growth strategies in a high-volume, fast-paced environment. The manager represents Nike’s culture and brand, implements service principles, and helps create positive, engaging experiences for customers, colleagues, and the community. The Department Manager oversees staffing, onboarding, employee development, business results, and product flow from the stockroom through visual merchandising and onto the sales floor. The position is full-time at the Nike Factory Store in Camarillo, with 34–40 hours per week, including nights and weekends.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire a team to deliver the best customer experience and ensure team members feel included and supported.
Lead a team that keeps store functions running seamlessly.
Attract, assess, and onboard future teammates to ensure the store is staffed.
Equip store employees with the tools they need for their day-to-day responsibilities.
Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom through visual merchandising and onto the sales floor.
Train the team appropriately and implement Nike Service Principles.
Use retail expertise to drive store growth strategies and build community partnerships.
Use conflict-resolution tools and employee coaching and counseling.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
No-cost access to Optum Employee Assistance Program support for the employee and family.
Discounts of up to 50% for the employee and family from Nike, Converse, and Jordan.
Education programs to develop and advance a career.