Department Manager

REI (Recreational Equipment Inc.)•Reading, MA

24d

About The Position

REI Co-op is seeking a Store Department Manager to coach and motivate store sales teams. As a key member of the store management team, the Department Manager leads retail staff to achieve business and service goals. The role calls for an energetic, visible leader who recognizes and rewards team members to deepen engagement and build teamwork. The position supports REI’s commitment to an inclusive, anti-racist, multicultural culture and to helping people pursue a love of the outdoors.

Requirements

Enjoys communicating and building relationships inside and outside the organization.
Open to feedback and other viewpoints in support of the business.
Uses business understanding, innovative thinking, and sound judgment to solve problems.
Makes recommendations using information from various sources.
Produces quality work by setting effective goals and priorities.
Organizes and uses resources to meet deadlines and keeps others informed about plans and progress.
Engages and influences others to accomplish organizational goals.

Nice To Haves

3+ years of successful retail management experience (preferred).

Responsibilities

Plan, identify, communicate, and delegate team responsibilities.
Handle training, coaching, recognition, and performance management.
Direct execution of core standards and the overall visual direction.
Drive sales across channels by maximizing selling behaviors.
Adapt business practices to increase sales and service.
Communicate company strategies and changes to teams.
Recruit and develop diverse talent from within and outside the organization.
Inspire a customer-centric culture by recognizing and rewarding team members.
Develop top performers, evaluate performance, and provide coaching and appropriate feedback.
Build teams through employee development, involvement, and communication.