Department Manager

Housing Works • Long Island City, NY

7d

About The Position

The Department Manager plays an integral role at the Processing & Distribution Center of Housing Works Thrift Shops, working closely with staff at multiple levels to support the success of the enterprise. The role manages and develops department staff, oversees department activities, and ensures shop orders are filled accurately and on time. The manager also works with the Senior Merchandising Manager on in-shop promotions and special events, maintains knowledge of apparel, accessories, and footwear markets, and supports staff in achieving team goals and high-quality results.

The position may require weekend, holiday, and overtime work as needed. It also includes maintaining an orderly, clean, and productive work area, attending PDC and Housing Works, Inc. trainings, and directing volunteers as needed.

Requirements

• High school diploma or GED.
• Excellent internal and external customer service.
• Knowledge of clothing brands, designers, retail stores, and retail pricing.
• Ability to communicate productively and effectively.
• Willingness to learn.
• Ability to manage a group of up to five people.
• Flexibility to work weekends, holidays, and overtime if needed.

Responsibilities

• Manage, develop, and train department staff.
• Oversee and report on the daily, weekly, and monthly activities of the assigned department.
• Reevaluate existing systems as needed and create new systems to improve efficiency and accuracy while holding staff accountable to policies and procedures.
• Ensure shop orders are filled accurately and on time.
• Plan with the Senior Merchandising Manager to meet the needs of in-shop promotions and special events.
• Maintain current knowledge of traditional and second-hand markets for apparel, accessories, and footwear.
• Motivate department staff to achieve team goals and deliver high-quality results.
• Maintain an orderly, clean, and productive work area.
• Attend PDC and Housing Works, Inc. trainings.
• Direct volunteers as needed.

Benefits

• Three comprehensive healthcare plans to choose from based on priorities and budget; Housing Works covers most of the plan, with employees paying a portion based on salary.
• PTO accrual begins immediately, with up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and textbooks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED