DEPARTMENT MANAGER - SALES

Von Maur/Dry Goods•Fort Wayne, IN

About The Position

As a Department Manager at Von Maur, you represent the company and help uphold its reputation for customer service. You drive retail growth by building and maintaining relationships, optimizing merchandising, and developing associates to deliver top-tier customer experiences. The role combines associate leadership with sales responsibilities, including performing sales associate duties and meeting individual sales and account goals. You must be available to work a rotation of day, evening, and weekend shifts.

Requirements

  • Availability to work a rotation of day, evening, and weekend shifts.

Responsibilities

  • Motivate associates to deliver outstanding customer service by training, coaching, and leading by example.
  • Develop relationships to grow the department’s business.
  • Perform all duties of a sales associate and meet individual sales and account goals.
  • Assess associate performance to improve service quality, increase sales, and meet department goals.
  • Provide associates with feedback on service, selling, and account statistics.
  • Develop and implement solutions to address customer problems and department needs.

Benefits

  • Competitive wages
  • Commission incentives
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote-from-within philosophy and career opportunities
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