DEPARTMENT MANAGER - SALES

Von Maur•Fort Wayne, IN

About The Position

As a Department Manager, you represent Von Maur and contribute to its reputation as America’s Leading Department Store. You drive retail growth by building and maintaining relationships, optimizing merchandising, and developing associates to deliver top-tier customer experiences. You motivate, train, coach, and lead associates by example, while also performing sales associate duties and meeting individual sales and account goals. You assess associate performance, provide feedback on service, selling, and account statistics, and develop solutions to customer problems and department needs. You must be available to work a rotation of day, evening, and weekend shifts.

Responsibilities

  • Motivate associates to deliver outstanding customer service through training, coaching, and leading by example.
  • Develop relationships to grow the department’s business.
  • Perform all sales associate duties and meet individual sales and account goals.
  • Assess associate performance to improve service quality, increase sales, and meet department goals.
  • Provide associates with feedback on service, selling, and account statistics.
  • Develop and implement solutions to customer problems and department needs.
  • Work a rotation of day, evening, and weekend shifts.

Benefits

  • Competitive wages
  • Commission incentive
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote-from-within philosophy and career opportunities
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