Department Manager

REI (Recreational Equipment Inc.)•Southlake, TX

About The Position

REI Co-op seeks a Store Department Manager (SDM) to lead and motivate store sales teams as a key member of the store management team. The manager oversees retail staff and supports REI’s business and service goals through leadership, employee development, and execution of company standards. The role calls for an energetic, visible leader who builds engagement, fosters teamwork, and promotes a customer-centric culture. The manager plans and delegates work, coaches and develops employees, drives sales and service across channels, and communicates company strategies and changes. REI emphasizes inclusive leadership, respect, belonging, and employees bringing their authentic selves to work. The listed pay range is $23.47–$29.36 per hour. REI offers regular employees an employee discount, access to health benefits, a retirement savings plan, and accrued time off.

Requirements

  • Enjoy communicating and building relationships inside and outside the organization.
  • Be open to feedback and other viewpoints in support of the business.
  • Use business understanding, innovative thinking, and sound judgment to solve problems.
  • Make recommendations by combining information from various sources.
  • Produce quality work by setting effective goals and priorities.
  • Organize and use resources to meet deadlines, and keep others informed about plans and progress.
  • Engage and influence others to accomplish organizational goals.

Nice To Haves

  • 3+ years of successful retail management experience (preferred).

Responsibilities

  • Plan, identify, communicate, and delegate team responsibilities.
  • Handle training, coaching, recognition, and performance management.
  • Direct execution of core standards and overall visual direction.
  • Drive sales through all channels by maximizing selling behaviors.
  • Adapt business practices to increase sales and service.
  • Communicate key company strategies and changes to teams.
  • Recruit and develop diverse talent from within and outside the organization.
  • Inspire a customer-centric culture by recognizing and rewarding team members.
  • Develop top performers, evaluate performance, and provide coaching and appropriate feedback.
  • Build teams through employee development, involvement, and communication.

Benefits

  • Employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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