Department Manager

REI (Recreational Equipment Inc.)•Boulder, CO

About The Position

REI Co-op is seeking a Store Department Manager to coach and motivate store sales teams. As a key member of the store management team, the manager leads retail staff to achieve business and service goals through visible, energetic leadership. The role emphasizes recognizing and rewarding team members, developing talent, and cultivating an engaged, customer-centric culture. The manager helps teams deliver REI’s core standards and visual direction while driving sales and service across channels. REI describes its workplace as committed to inclusion, anti-racism, multiculturalism, belonging, and enabling employees to bring their whole selves and ambitions to work. The pay range is $28.77–$36.00 per hour. REI offers regular employees an employee discount, access to health benefits, a retirement savings plan, and accrued time off; detailed benefit plans vary by employee profile.

Requirements

  • Enjoy communicating and building relationships inside and outside the organization.
  • Be open to feedback and other viewpoints in support of the business.
  • Use business understanding, innovative thinking, and sound judgment to solve problems.
  • Make recommendations by combining information from various sources.
  • Produce quality work by setting effective goals and priorities.
  • Organize and use resources to meet deadlines, and keep others informed about plans and progress.
  • Engage and influence others to accomplish organizational goals.

Nice To Haves

  • 3+ years of successful retail management experience (preferred).

Responsibilities

  • Plan, identify, communicate, and delegate responsibilities to the team.
  • Handle training, coaching, recognition, and performance management.
  • Direct execution of core standards and overall visual direction.
  • Drive sales through all channels by maximizing selling behaviors.
  • Make business adaptations to increase sales and service.
  • Communicate key company strategies and changes to teams.
  • Recruit and develop diverse talent from within and outside the organization.
  • Inspire a customer-centric culture by recognizing and rewarding team members.
  • Develop top performers, evaluate performance, and provide coaching and appropriate feedback.
  • Build teams through effective employee development, involvement, and communication.

Benefits

  • Employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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