Department Manager

REI (Recreational Equipment Inc.)•Live Oak, CA

About The Position

REI Co-op is seeking a Store Department Manager to coach and motivate store sales teams. As a key member of the store management team, the Department Manager manages retail staff to meet business and service goals. This energetic, visible leader recognizes and rewards team members to deepen engagement and build strong teams. The role focuses on customer service, sales, employee development, and execution of store standards and visual direction. REI describes its culture as values-led and committed to helping employees bring their whole selves and ambitions to work. The organization is committed to inclusion, anti-racism, multiculturalism, respect, belonging, and listening and learning. The position offers a pay range of $28.77–$36.00 per hour. REI states that regular employees receive an employee discount, access to health benefits, a retirement savings plan, and accrued time off.

Requirements

  • Enjoy communicating and building relationships inside and outside the organization.
  • Be open to feedback and other viewpoints in support of the business.
  • Use business understanding, innovative thinking, and sound judgment to solve problems.
  • Make recommendations by combining information from various sources.
  • Produce quality work by setting effective goals and priorities.
  • Organize and use resources to meet deadlines, and keep others informed about plans and progress.
  • Engage and influence others to accomplish organizational goals.

Nice To Haves

  • 3+ years of successful retail management experience (preferred).

Responsibilities

  • Plan, identify, communicate, and delegate responsibilities to the team.
  • Handle training, coaching, recognition, and performance management.
  • Direct execution of core standards and overall visual direction.
  • Drive sales through all channels by maximizing selling behaviors.
  • Make business adaptations to increase sales and service.
  • Communicate key company strategies and changes to teams.
  • Recruit and develop diverse talent from within and outside the organization.
  • Inspire a customer-centric culture by recognizing and rewarding team members.
  • Develop top performers, evaluate performance, and provide coaching and appropriate feedback.
  • Build teams through effective employee development, involvement, and communication.

Benefits

  • Employee discount
  • Health benefits
  • Retirement savings plan
  • Accrued time off
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