Department Manager Starbucks

Albertsons Companies • Glasgow, MT

4d

About The Position

The Department Manager Starbucks leads the daily operations of the Starbucks department in a fast-paced retail environment. The role provides friendly, professional customer service; supervises, trains, and schedules Starbucks clerks; and works to increase sales, improve profitability, and control costs. Responsibilities include overseeing beverage preparation, order fulfillment, customer transactions, inventory, product freshness and availability, compliance, required logs, and café cleanliness and safety. The position requires flexibility to work varied shifts in a 24-hour retail operation and the physical ability to stand, walk, lift, reach, and perform repetitive tasks during shifts.

Requirements

• Strong customer focus and ability to resolve complaints and service concerns professionally.
• Effective verbal communication with customers, team members, and leadership.
• Leadership and coaching skills to motivate, train, and guide employees.
• Time management and prioritization skills in a fast-paced environment.
• Sound judgment and accountability when working independently.
• Adaptability and willingness to take on varied responsibilities.
• Knowledge of retail and food service operations management.
• Ability to supervise teams, provide training, and schedule a workforce.
• Cash handling, register operation, and basic cash-office skills.
• Inventory control, ordering, and shrink awareness.
• Compliance monitoring and audit readiness.
• Visual merchandising and café presentation skills.
• Knowledge of coffee and tea preparation methods, equipment, and beverage recipes.
• Ability to memorize drink formulas, PLU codes, and operating procedures.
• Working knowledge of food safety requirements and certifications.
• Ability to communicate effectively in English, verbally and in writing.
• Ability to multitask, stay focused, and work under pressure.
• Physical ability to stand, walk, lift, reach, and perform repetitive tasks during shifts.
• Flexibility to work varied shifts in a 24-hour retail operation.

Responsibilities

• Deliver friendly, courteous, and professional customer service as a primary point of contact.
• Lead, train, schedule, and supervise Starbucks clerks to ensure appropriate staffing and performance.
• Drive department results by increasing sales, improving profitability, and controlling costs.
• Oversee daily Starbucks operations, including beverage preparation, order fulfillment, and customer transactions.
• Manage inventory, place orders, conduct counts, and rotate products to ensure freshness and availability.
• Ensure compliance with company, Starbucks corporate, food safety, and audit requirements.
• Maintain accurate required logs, including temperature and compliance documentation.
• Maintain a clean, safe, and organized café environment and work area.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed