Department Coordinator, Ancillary

Sutter Health•Burlingame, CA

About The Position

Provides routine and specialized clerical and administrative support to an ancillary unit. The coordinator carries out clerical duties and prioritizes information and requests in a timely manner, building confidence and cooperation with staff, physicians, and other healthcare providers. The role follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety. May also orient new staff to the department or unit.

Requirements

High school diploma or equivalent education or experience.
One year of recent relevant experience.
General knowledge of medical terminology, procedures, views, and equipment.
Written and verbal communication skills for working with team members, supervisors, patients, and other personnel.
Well-developed administrative, time-management, and organizational skills, including the ability to prioritize assignments and meet deadlines.
Basic knowledge of Microsoft Office Suite (Word, Excel, and Outlook), electronic health records (EHR), EPIC, and related information systems.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Ability to work independently and as part of a team while managing multiple tasks and interruptions.
Sound judgment and ability to select appropriate solutions from established options.
Ability to build collaborative relationships and achieve departmental and corporate objectives.

Responsibilities

Perform routine and specialized clerical and administrative duties in support of an ancillary unit.
Prioritize information and requests and complete clerical duties in a timely manner.
Build cooperative relationships with staff, physicians, healthcare providers, peers, and other staff members.
Follow applicable regulations, codes, policies, and procedures to ensure privacy and safety.
Protect the privacy of patients’ protected health information.
May orient new staff to the department or unit.
Prioritize assignments, meet deadlines, and manage multiple tasks, including in an environment with interruptions.
Identify, evaluate, and resolve standard problems using established options.