Department Coordinator - Employee Health Services

Sutter Health•San Jose, CA

8d•Onsite

About The Position

Provides a variety of routine and specialized clerical and administrative services in support of a non-clinical/support unit. Executes a variety of clerical duties and prioritizes information and requests in a timely manner. Gains confidence and cooperation from staff, physicians, and other healthcare providers through competent job performance, and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety. May also be responsible for orienting new staff to the department/unit.

Requirements

HS Diploma: High School Diploma or General Education Diploma (GED).
1-year recent relevant experience.
Written and verbal communications skills to communicate with fellow team members, supervisors, visitors, and other personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), EPIC, and related information systems.
Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient’s protected health information (PHI).
Builds and collaborates the relationships with peers and other staff members to achieve departmental and corporate objectives.
Works independently, exercises sound judgment, and utilizes developed administrative skills.

Responsibilities

Provides routine administrative support to the department by maintaining documents, files, and policies or procedures. Composes and/or transcribes letters and other documents as needed.
Receives and screens calls, messages, mail and email communications, and visitors. Refers and answers inquiries as appropriate procedures and policies relating to departmental functions.
Coordinates meetings, providing support by establishing travel, lodging, event arrangements, equipment or reservations as necessary. Participates in departmental meetings by preparing notices, agendas, and minutes.
Manages calendars, departmental schedules, coordinates activities, and prepares for meetings and events. Arranges for complex logistical needs.
May maintain timekeeping records and function as timekeeper.
Ensures that routine and priority tasks are completed within established departmental time frames.
Maintains a clean, neat, and safe working environment, by inventorying and ordering accessories and supplies periodically to maintain established stock levels.
Inspects and arranges for equipment repairs, monitor's costs and needs for replacement.
Maintains strictest confidence of all patients protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
Performs all duties in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of patient privacy and care.
Retains and completes mandated continuing education requirements to meet departmental and facility requirements.