Employee Services Coordinator - Home Care

BAYADA Home Health Care•Boston, MA

8d•Onsite

About The Position

At BAYADA, great care starts with great people. As an Employee Services Coordinator, you will provide recruiting and onboarding support to help strengthen the candidate and employee experience within our Charlestown office. This is an excellent opportunity for someone who enjoys connecting with people, staying organized, and ensuring a positive experience for candidates and employees throughout the hiring process. You'll partner closely with recruiting and operational leaders to support administrative functions that help our teams deliver the highest quality care to clients and families.

Requirements

A genuine commitment to serving others and supporting BAYADA's mission and The BAYADA Way.
Strong organization, follow-through, time management, and attention to detail.
Excellent verbal and written communication skills.
A welcoming, professional, and service-oriented approach when working with candidates, caregivers, leaders, and community partners.
The ability to manage sensitive candidate and employee information with discretion.
Comfort managing multiple priorities and adjusting to changing recruiting needs.
Comfort learning and using applicant tracking systems, electronic records, Microsoft Office, and other workplace technology.
Sound judgment, problem-solving ability, and a solution-focused approach.

Nice To Haves

Experience in recruiting, human resources, healthcare, scheduling, customer service, or administrative support is preferred.

Responsibilities

Provide recruiting support services for the Charlestown office.
Coordinate candidate interviews, scheduling, reminders, communication, and follow-up throughout the recruiting process.
Monitor applicant tracking systems and candidate workflow stages to help prevent delays and maintain a clear, organized hiring pipeline.
Prepare and organize onboarding materials, orientation schedules, new hire documentation, and timely handoffs to office leadership.
Communicate clearly and compassionately with candidates, caregivers, hiring leaders, and office teams by phone, email, and other communication channels.
Support background checks, references, compliance documentation, personnel file requirements, and other pre-employment processes.
Maintain accurate records and cross-check required information across electronic systems and applicable checklists.
Help welcome new hires, support orientation activities, and ensure candidates receive clear next-step guidance.
Answer incoming calls, direct inquiries appropriately, and provide a warm, professional experience to candidates, caregivers, and community members.
Assist with recruiting events, community outreach, walk-in interviews, and other activities that connect BAYADA with prospective caregivers.
Run reports, track recruiting and onboarding activity, and communicate timely updates to recruiting and office leadership.
Support caregiver engagement, recognition, retention, and career development communications as part of the broader employee experience.