Clinical Secretary – Employee Health Services

Saint Francis Health System
•Onsite

About The Position

The Clinical Secretary transcribes orders via computer for the purpose of maintaining, reporting and updating patient census. This role involves performing clerical duties specific to the department and as assigned. The position requires independent judgment in making decisions involving non-routine problems under general supervision. The Clinical Secretary works directly with patients and/or customers, internal and external customers via telephone or face-to-face interaction, and other healthcare professionals and staff.

Requirements

  • High School Diploma or GED.
  • 6 months to 1 year related work experience in a health care setting, educational equivalent or equivalent related work experience.
  • Basic knowledge of computer operation techniques.
  • Basic knowledge of medical terminology.
  • Effective interpersonal, written and oral communication skills.
  • Ability to organize and prioritize work in an effective and efficient manner.
  • Ability to be detail oriented as might be required in the examination of clinical and numerical data.
  • Ability to maintain confidentiality and handle sensitive employee information appropriately.

Nice To Haves

  • Strong computer skills and the ability to learn and navigate multiple computer systems efficiently
  • Excellent organizational and time-management skills
  • Ability to multitask and prioritize in a busy office environment
  • Strong attention to detail and accuracy with documentation and data entry
  • Professional and friendly communication skills, both in person and by telephone
  • Ability to greet employees and visitors warmly and provide excellent customer service
  • Bilingual skills are a plus but are not required
  • Previous healthcare, medical office, or administrative experience is preferred but not required
  • Comfortable working independently and taking initiative when tasks need to be addressed
  • Friendly, approachable, dependable, self-motivated, and able to remain calm and professional in a busy environment.
  • Comfortable managing multiple tasks and interruptions while maintaining accuracy and attention to detail.
  • Takes initiative, works well as part of a team, communicates effectively, and is willing to learn.

Responsibilities

  • Transcribe physician orders utilizing order entry system in an accurate and timely manner.
  • Communicates patient/bed activity and pending patient needs per physician order.
  • Order and monitor supply level of department equipment.
  • Maintains patient current and past patient records/information.
  • Maintain an updated census via assigning room numbers for new patient admissions and transfers.
  • Performs clerical duties specific to the department and as assigned.
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