Department Coordinator - Video Games

Heritage Auctions•Grapevine, TX

8h•Onsite

About The Position

Do you have a strong interest in the history of video games and a penchant for customer service? Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other cities. Heritage Auctions is the largest auction house founded in the U.S. and serves more than 40 different auction categories including, Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more. The Department Coordinator - Video Games is responsible for assisting the Consignment Director of Video Games in processing incoming consignments as well as assisting with assigned consignment work. A cover letter explaining your interest in the role and any relevant experience must be submitted.

Requirements

High school degree or equivalent
Genuine interest in vintage and modern video games and the history of the industry. Including, but not limited to knowledge of major and ancillary video game companies as well as publishers and developers, both past and present.
Experience in customer service or related field
Interest in collectibles
Highly proficient in basic Microsoft applications, specifically Word and Excel
Ability to type at least 50 words per minute
Ability to prioritize and multi-task and pay great attention to detail
Exceptional interpersonal and customer service skills

Responsibilities

Process incoming consignments accurately and efficiently, including: Opening packages, Labeling and verifying contents of packages, Creating an electronic inventory for the consignment
Communicate with clients in all aspects of the consignment
Research the status of consignments
Return client material when requested
Perform department-wide inventories of consignment material
Answer client inquiries
Assemble client information packets
Write basic catalog descriptions for video game auction lots
Other duties may be assigned