Department Administrative Assistant - Laboratory - Windsor

Christie Clinic•Champaign, IL

3d•$16 - $21•Onsite

About The Position

Christie Clinic's Laboratory department is seeking a full-time Department Administrative Assistant at the Windsor clinic. The position provides varied secretarial and clerical support, along with laboratory-related tasks for the Laboratory Manager. Hours vary Monday through Friday between 7:00 a.m. and 5:30 p.m., with occasional Saturdays. Travel to other Laboratory locations may be required to support the department. The role is performed in a reception area with frequent, constant, and interruptive contact with patients and employees. Exceptional customer service is expected. Work may be stressful and may involve extended periods of sitting and computer use, as well as stooping, bending, stretching, and occasional lifting of up to 30 pounds.

Requirements

High school diploma or equivalent.
Two years of experience in a medical office setting; additional appropriate education may be substituted for medical office experience.
Hearing within normal range and vision correctable to 20/20.
Ability to work with frequent patient and employee contact and provide exceptional customer service.

Nice To Haves

Health-related education.

Responsibilities

Perform basic secretarial and clerical duties.
Answer routine Laboratory inquiries.
Answer telephones, take messages, and provide departmental information to appropriate sources.
Triage phone calls to Laboratory personnel when appropriate.
Schedule patient appointments and protocol-specific procedures.
Bill patients for Pathology testing.
Prepare Reference Laboratory bills for payment.
Order office and clinical supplies.
Assist with the care and maintenance of office equipment.
Greet patients and visitors promptly, courteously, and helpfully.
Screen visitors and respond to routine requests for information.
Check in patients and verify and update necessary information in medical records.
Assist patients with ambulatory difficulties.
Process specimens and orders from Satellite Locations.
File Laboratory orders and reports.
Maintain a neat and orderly work area.
Perform related work as required.