Dental Treatment Coordinator
About The Position
The Smilist is seeking a reliable, friendly, and motivated Dental Treatment Coordinator to support a welcoming dental practice in New City, New York. The role focuses on helping patients understand and proceed with recommended dental care while providing a positive, compassionate experience throughout their visit. The coordinator also supports front office operations, patient records, financial arrangements, scheduling, and communication between patients and the clinical team. This is a full-time position scheduled Monday through Friday, with rotating Saturdays, paying $27.00–$30.00 per hour.
Requirements
- Previous experience in dental administration or a dental office setting.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with patients.
- A patient-focused mindset and genuine interest in helping people achieve their dental health goals.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and work in a fast-paced environment.
- A proactive, dependable, positive, and team-oriented attitude.
- Willingness to learn, grow, and contribute to a collaborative workplace.
Nice To Haves
- Treatment coordination or treatment planning experience.
- Familiarity with Dentrix.
Responsibilities
- Present and review personalized treatment plans, helping patients understand recommended care, treatment options, and next steps.
- Communicate with patients in a friendly, professional, and compassionate manner throughout their visit.
- Answer incoming phone calls, direct inquiries, relay messages, and assist with scheduling and patient communications.
- Welcome patients, verify insurance information, confirm personal details, and keep patient records accurate and up to date.
- Discuss treatment costs, review financial options as appropriate, and collect patient payments.
- Notify the clinical team promptly of patient arrivals and help keep the daily schedule organized and efficient.
- Manage administrative documentation and ensure patient information is organized, complete, and handled confidentially.
- Follow up with patients, help schedule outstanding treatment, and encourage patients to proceed with needed care.
- Collaborate with doctors, clinical staff, and the front office team to deliver an exceptional patient experience and support practice success.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Additional benefits
- Professional development and career growth opportunities
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
