Dental Treatment Coordinator
About The Position
A high-end, boutique dental practice is seeking a Treatment Coordinator to build patient relationships, help patients move forward with treatment, and create outstanding patient experiences. The practice emphasizes personalized care, exceptional service, a supportive and respectful team culture, and long-term career opportunities. This is not a high-volume environment. The Treatment Coordinator presents treatment plans, explains options and next steps, supports scheduling and follow-up, assists with financial discussions and payment arrangements, and helps with front office operations and patient communications. The role works closely with the doctor and team to deliver an exceptional patient experience. The schedule is Tuesday, Wednesday, and Friday from 9:00 AM to 7:30 PM; Thursday from 10:30 AM to 6:30 PM; and one Saturday per month from 9:00 AM to 3:30 PM. Compensation is listed as $30–$42 per hour based on experience; the description also lists $28–$40 per hour in its opening compensation section.
Requirements
- Treatment Coordinator experience is preferred.
- Knowledge of Dentrix.
- Experience as a dental front desk professional.
- Experience in high-end customer service in general dentistry or prosthodontics.
- Excellent communication and interpersonal skills.
- Ability to explain treatment plans clearly and empathetically, with clinical knowledge.
- Comfort discussing financial options with patients.
- Professional, organized, and detail-oriented.
- Patient-focused, with a warm and compassionate approach.
- Positive attitude and team-oriented mindset.
- Values a supportive culture and wants to contribute to it.
Nice To Haves
- Treatment Coordinator experience.
- Experience in high-end customer service in general dentistry or prosthodontics.
Responsibilities
- Present treatment plans clearly and compassionately.
- Help patients understand treatment options and next steps.
- Guide patients through scheduling and treatment coordination.
- Assist with financial discussions and payment arrangements.
- Build trust and long-term relationships with patients.
- Manage patient schedules and treatment follow-up.
- Support front office operations and patient communications.
- Collaborate with the doctor and team to deliver an exceptional patient experience.
Benefits
- 401(k).
- Paid holidays.
- Sick days.
- Vacation time.
- Potential signing bonus for the right candidate.
- Potential relocation assistance for qualified candidates moving to New York.
- Supportive team environment.
- Opportunity to join a respected, high-end practice with a loyal patient base.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
