Dental Treatment Coordinator

U.S. Oral Surgery Management•Austin, TX

About The Position

Austin Oral Surgery is seeking a dynamic and dedicated Treatment Coordinator to join its oral surgery practice. The role is an integral part of a team focused on exceptional patient care, positive patient experiences, and practice efficiency. The coordinator handles patient interactions and administrative tasks, supports treatment-plan conversion, and helps coordinate surgeries and their preparations. The position also involves collaborating with other professionals, adapting to a variety of responsibilities, and learning as the practice's needs evolve.

Requirements

  • High school diploma or equivalent.
  • Demonstrated administrative experience, with a track record of growth or improvement in previous positions.
  • Ability to multitask and work as a self-starter in a fast-paced environment.
  • Customer service experience and ability to support a superior patient experience.
  • Strong verbal and written communication skills.
  • Patient-centric approach and ability to positively influence patients, coworkers, referring offices, and the practice.
  • Willingness to take on other duties as assigned and adapt to changing practice needs.

Nice To Haves

  • Previous experience in oral surgery, dental, or medical settings.

Responsibilities

  • Answer phones, assist patients with scheduling appointments, and create patient accounts.
  • Check patients in and post payments.
  • Convert treatment plans accurately and efficiently.
  • Assist with scheduling surgeries and ensure necessary preparations are made.
  • Collaborate with other professionals and handle administrative tasks as part of the team.
  • Take on a range of responsibilities and adapt to the evolving needs of the practice.
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