Dental Secretary - Part-Time

Children's Hospital and Health System • Milwaukee, WI

5d

About The Position

This position provides clerical support for the Dental Center. Duties include triaging phone calls, obtaining the demographic and financial information needed for registration and billing, managing daily schedules, scheduling patient appointments, and performing general receptionist duties.

Requirements

• High school graduate, or a Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
• Secretarial or medical secretarial training, or equivalent work experience.
• At least 2 years of related experience.
• Excellent customer service, communication, and interpersonal skills to serve a variety of people and handle calls efficiently, accurately, professionally, and pleasantly.
• Ability to maintain positive communication during stressful situations and work in a fast-paced setting.
• Organizational skills to manage multiple tasks, coordinate clinic appointments, and independently prioritize other work.
• Ability to concentrate and pay close attention to detail when entering data, scheduling on a computer, and scanning patient information.
• Knowledge of computers and keyboards, Microsoft Windows, and word processing; ability to troubleshoot basic PC issues.
• Ability to sit for long periods and walk when assisting with errands or carrying supplies.

Nice To Haves

• Prior experience in a dental setting.
• Ability to type at least 35 words per minute.

Responsibilities

• Triage phone calls.
• Obtain demographic and financial information needed for registration and billing.
• Manage daily schedules.
• Schedule patient appointments.
• Perform general receptionist duties.
• Complete forms, letters, and data entry.
• Assist with errands or carrying supplies.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED