Secretary II - Part Time - Day

Hackensack Meridian Health•Holmdel Township, NJ

About The Position

The Secretary II assists managers, supervisors, and staff with communication essential to the routine and non-routine daily operation of the department. The role performs business functions in a multi-skilled environment using standard office equipment and basic or specialized software to provide services. The Secretary II also participates in departmental activities that enhance safety, quality, efficiency, and access to rehabilitative and fitness services.

Requirements

High school diploma, GED, or equivalent program.
Ability to delegate, prioritize, think independently, adapt, and manage time efficiently.
Strong organizational skills.
Excellent written and verbal communication skills.
Proficient computer skills, which may include Microsoft Office and/or Google Suite.

Nice To Haves

Secretarial experience in a hospital environment.
Knowledge of medical terminology and hospital policies and procedures.
Bilingual in English and Spanish.

Responsibilities

Demonstrate knowledge of patient departmental billing and charges for rehabilitation or fitness membership programs, including sales, retention, and recruitment.
Engage customers warmly and helpfully to promote customer satisfaction.
Initiate and accurately complete assigned reports within defined time frames, including statistics, data requests, record reviews, meeting minutes, and transcription.
Obtain patient benefit coverage, document coverage accurately, and communicate coverage information to team members and patients.
Copy, file, and collate data accurately according to departmental functions and requests.
Participate in reviewing, analyzing, and implementing procedures to improve departmental operating efficiency.
Answer phones by the third ring using the approved script and demonstrate positive interpersonal skills.
Input and extract data as assigned, and suggest accurate and efficient methods for doing so.
Take initiative in resolving patient or member problems within the scope of authority.
Establish, coordinate, and maintain assigned schedules, anticipating changes or potential conflicts.
Complete departmental business documentation according to task lists and requests, such as supply orders, time and attendance, patient charging, registration or membership, and departmental logs.
Perform other duties and projects as assigned.
Adhere to HMH organizational competencies and standards of behavior.