Unit Secretary, Part Time

University of Miami•Miami, FL

4d•Onsite

About The Position

The Unit Secretary provides support to an assigned nursing unit by maintaining and updating patient records and performing administrative activities in compliance with applicable regulations. The role helps maintain an organized, safe, and productive nursing station; welcomes and assists patients, visitors, callers, and staff; manages telephone calls and messages; and prepares and maintains patient charts, welcome materials, and room-readiness documentation. The position is part time at UHealth Tower, working three 12-hour shifts on days that may vary. Duties may vary with departmental needs and may include other responsibilities assigned by a supervisor.

Requirements

High school diploma or equivalent.
Valid American Heart Association (AHA) Basic Life Support (BLS) certification.
At least 1 year of relevant experience.

Responsibilities

Create a calm, businesslike atmosphere that promotes productivity and support the organization’s service-excellence philosophy.
Maintain a clean, safe, and functional work area in the nursing station.
Greet customers, visitors, and callers; handle inquiries; and direct people to the appropriate person or area.
Communicate courteously with patients, family members, nurses, and physicians.
Answer telephone calls before the fourth ring, take messages, answer routine questions, and transfer calls using designated hospital scripts and telephone etiquette standards.
Maintain patient charts in the appropriate order.
Initiate and assemble admission charts within 15 minutes of patients’ arrival to the unit.
Prepare welcome packets and folders for each patient.
Complete a clean-room checklist for every room before patient arrival.
Ensure pertinent information and forms are sent to the receiving unit when patients are transferred.
Record and deliver messages, and maintain appropriate logs.
Ensure appropriate resources, equipment, and supplies are available.
Use universal precautions and environmental safety guidelines; comply with infection-control measures, OSHA and AHCA regulations, and risk-management requirements.
Use time constructively and in an organized manner to complete assigned responsibilities.
Follow facility, departmental, and personnel policies and procedures, and comply with the employee Code of Ethics and Standards of Behavior.
Attend mandatory educational programs and annual in-services.
Perform other duties and responsibilities as assigned by the supervisor.