Unit Secretary-MICU-Part Time

Riverside Health System•Newport News, VA

4d•$16 - $21•Onsite

About The Position

The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses, and under the direction of the Nurse Manager, Registered Nurse, and Licensed Practical Nurse. The role is responsible for customer service, chart management, retrieving reports, patient care duties, ordering supplies, order entry, filing patient information, following up with patients and physician offices, and other secretarial and clerical duties as directed.

Requirements

High school diploma or GED preferred.
One year of clerical experience in a healthcare setting preferred.

Nice To Haves

High school diploma or GED.
One year of clerical experience in a healthcare setting.

Responsibilities

Complete accurate and timely order entry, retrieve testing results, research CPOE, and maintain organized medical records.
Prioritize workload and complete daily duties accurately.
Navigate systems to access patient information and facilitate transfers.
Use systems to communicate and order supplies and forms.
Demonstrate understanding of the diverse patient-care populations served in the community.
Answer and screen phone calls promptly using appropriate phone etiquette to support a positive service experience.
Act as a unit greeter and advocate for positive customer service.
Maintain a clean, safe, and orderly work environment by cleaning workstations, areas, and equipment; stocking supplies; and storing equipment properly.
Work effectively as a team member and independently, seek assistance as needed, and keep the team informed of changes.
Work closely with team members to provide quality care and customer service.