Dental Receptionist (Lawrence)

DENTAL DREAMS•Lawrence, MA
•$16 - $19•Onsite

About The Position

Dental Dreams LLC is hiring a Dental Receptionist in Lawrence, Massachusetts. The position focuses on scheduling appointments, supporting operational goals, and delivering excellent customer service. The company is also interested in training candidates seeking to become Dental Assistants through its On-The-Job-Trained (OJT) Program. Training opportunities are also mentioned for people interested in becoming Dental Assistants and/or Office Managers.

Requirements

  • Bilingual in Spanish; required.
  • Customer service experience.
  • At least 1 year of current or recent work experience.
  • Receptionist experience.

Nice To Haves

  • Experience with Dentrix and/or Eaglesoft.

Responsibilities

  • Maintain a high level of customer service.
  • Work as part of a team, emphasizing communication.
  • Schedule patient appointments to meet monthly and daily patient goals.
  • Answer phones and confirm appointments.
  • Greet and check in patients.
  • Verify dental benefits accurately.
  • Maintain detailed patient records in a fast-paced environment.
  • Collect payments, co-payments, and deductibles.
  • Create insurance claims and submit pre-authorizations to insurance companies on time.
  • Pull patient charts for future appointments when necessary.
  • Maintain a clean and professional office environment.
  • Assist with presenting and/or explaining treatment plans.

Benefits

  • Competitive compensation/pay.
  • Medical insurance.
  • Vision insurance.
  • Free dental treatment at company locations.
  • PTO/vacation time.
  • 401(k).
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