Dental Office Receptionist
About The Position
At Now Dental of Suffolk, a great patient experience begins long before treatment - it starts with the first phone call, the first welcome, and a front office team that makes every interaction feel organized, professional, and personal. Our established, multi-specialty practice in Smithtown, NY is looking for an experienced Dental Receptionist to join our team. We're seeking someone who understands the pace of a busy dental office, enjoys connecting with patients, and can confidently manage scheduling, front desk responsibilities, and patient coordination while keeping the day running smoothly. If you're dependable, personable, organized, and ready to become an important part of a collaborative dental team, we'd love to meet you.
Requirements
- 1+ year of dental office/front desk experience required
- Knowledge of dental terminology, scheduling, insurance, and patient coordination
- Comfortable communicating with patients about treatment and financial information
- Strong customer service, communication, and organizational skills
- Ability to multitask and remain composed in a busy dental environment
- Professional, dependable, detail-oriented, and team-focused
- Dental software experience required
- High school diploma or equivalent required
Nice To Haves
- Denticon experience is a plus
Responsibilities
- Welcome patients and provide a friendly, professional check-in and check-out experience
- Answer phones, schedule and confirm appointments, and respond to patient questions
- Maintain accurate patient records and information in Denticon
- Coordinate schedules and work with the clinical team to support efficient patient flow
- Process payments and assist patients with basic insurance and financial questions
- Help communicate treatment plans, costs, and next steps to patients
- Follow up with patients regarding appointments and recommended treatment
- Support daily front-office administrative tasks while maintaining patient confidentiality and HIPAA standards
Benefits
- Medical
- dental
- vision
- 401(k)
- life insurance
- disability coverage
- 3 weeks PTO + paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
