Full-Time Dental Receptionist - Berinsfield

Dentalcare Group•Wallingford, VT
•Onsite

About The Position

We are looking for an enthusiastic and passionate Dental Receptionist to join our friendly and professional team in our practice Dentalcare Berinsfield. We are a mixed NHS/Private practice who pride ourselves in putting our patients first and ensuring that we provide the best care. This role involves welcoming visitors, managing reception duties, handling telephone calls, maintaining accurate records, and supporting the wider team with administrative tasks. The ideal candidate will have reception or front-of-house experience, be able to work calmly under pressure, and possess essential computer skills. Training on our systems and guaranteed support for career progression will be provided. The practice is newly refurbished with the latest equipment and technology.

Requirements

  • A dental receptionist background or someone with reception/front of house experience
  • A committed and hardworking individual who has the drive to succeed
  • Able to work calmly and effectively under pressure.
  • Discreet and respectful when handling confidential information.
  • Completed a Secondary / GCSE or similar qualification
  • Computer skills are essential

Nice To Haves

  • SOE experience is preferred but not essential

Responsibilities

  • Welcome visitors, residents, families and staff in a friendly and professional manner.
  • Answer and direct telephone calls and respond to enquiries appropriately.
  • Manage reception duties and ensure the front desk is kept organised and welcoming.
  • Maintain accurate records and assist with general administration.
  • Receive and distribute correspondence, deliveries and messages.
  • Liaise effectively with staff, residents, families and external professionals.
  • Maintain confidentiality and follow company policies and procedures.
  • Support the wider team with administrative tasks when required.
  • Prioritise workload effectively and remain calm during busy periods.

Benefits

  • Up to 28 days holiday (including bank holidays)
  • Tailored induction
  • Ongoing career development
  • Dedicated support from managers and directors
  • Encouragement to build additional knowledge
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