Part Time Dental Receptionist @ Advanced Dental Care of Brandon

Dental Care Alliance•Brandon, FL

About The Position

Advanced Dental Care of Brandon is seeking a part-time Dental Receptionist in Brandon, Florida, to support its clinical team and provide a high level of patient care and satisfaction. The practice provides comprehensive, personalized care in a warm and welcoming environment, with an emphasis on patient comfort and advanced dental treatments. This role is suited to someone who enjoys providing outstanding customer service, is willing to learn, and wants to begin or advance a career in dentistry. The receptionist supports staff and patients by answering phones, responding to inquiries, scheduling appointments, and helping patients complete treatment plans through acceptable financial arrangements. The role also involves flexibility in handling requests and projects assigned by other staff members or the Office Manager.

Requirements

Exceptional customer service skills.
Experience answering telephones.

Nice To Haves

Experience working in a dental, medical, or other health-care office.
Knowledge of HMO and PPO insurance plans.

Responsibilities

Acknowledge, smile, and greet patients upon arrival and dismissal.
Respond to patient questions and concerns according to DCA policies.
Answer telephones.
Schedule appointments and maintain the appointment book.
Confirm appointments.
Follow up on missed or canceled appointments.
Register patients on the sign-in sheet.
Post charges and payments to patient accounts.
Check voicemail daily.
Maintain a clean and friendly patient waiting area.
Support staff and patients and handle requests or projects assigned by other staff members or the Office Manager.
Assist patients with completing treatment plans through acceptable financial arrangements.