Part Time Dental Receptionist @ Advanced Dental Care of Brandon

Dental Care Alliance•Brandon, FL

6d•Onsite

About The Position

Advanced Dental Care of Brandon is seeking a part-time Dental Receptionist in Brandon, Florida, to provide a high level of patient care and satisfaction in a team-based clinical environment. The practice provides comprehensive, personalized care in a welcoming environment, with a focus on patient comfort and advanced dental treatments. The receptionist supports office staff and patients by answering phones, responding to patient inquiries, scheduling appointments, and helping patients complete treatment plans through acceptable financial arrangements. The role also involves flexibility in handling requests and projects assigned by other staff or the Office Manager. It is suited to someone with a passion for customer service and a willingness to learn and get started in the dental field.

Requirements

Exceptional customer service skills.
Experience answering telephone calls.

Nice To Haves

Experience working in a dental, medical, or other healthcare office.
Knowledge of HMO and PPO insurance plans.

Responsibilities

Acknowledge, smile, and greet patients upon arrival and dismissal.
Respond to patient questions and concerns according to DCA policies.
Answer telephone calls.
Schedule appointments.
Maintain the appointment book.
Confirm appointments.
Follow up on no-shows and canceled appointments.
Register patients on the sign-in sheet.
Post charges and payments to patient accounts.
Check voicemail daily.
Maintain a clean and friendly waiting area for patients.
Support office staff and patients and assist with patient treatment-plan completion through acceptable financial arrangements.
Handle requests and projects assigned by other staff or the Office Manager.