Dental Receptionist - Madison, FL

North Florida Medical • Madison, FL

3d

About The Position

The Dental Receptionist welcomes and assists callers, patients, and visitors in a professional and courteous manner, promoting a positive patient experience through outstanding customer service. The role follows organization policies and work processes specified in NFMC’s receptionist manual and other established procedures. Duties include answering phones, scheduling patient appointments, checking patients in and out, completing patient demographic information, verifying insurance, and collecting fees at the time of the visit. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekends.

Requirements

• One-year certificate from a college or technical school, or one year or more of related experience and/or training, or an equivalent combination of education and experience related to this type of position.
• Successful completion of a drug screen, background check, employment verification, and credential/license verification is required for employment.

Responsibilities

• Welcome and assist callers, patients, and visitors professionally and courteously.
• Promote a positive patient experience through outstanding customer service.
• Follow organization policies, the receptionist manual, and other established procedures.
• Answer phones promptly and courteously.
• Schedule patient appointments.
• Check patients in and out.
• Complete patient demographic information.
• Verify insurance.
• Collect fees at the time of the visit.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed