Dental Office Receptionist/ Treatment Coordinator
About The Position
Concerned Dental Care of Port Jefferson is looking for an experienced, patient-focused Dental Receptionist / Treatment Coordinator to join their team. This position is primarily a dental front desk/reception role, but the ideal candidate understands the dental patient journey and is comfortable helping patients understand recommended treatment, navigate insurance benefits and financial arrangements, schedule their care, and follow through on treatment plans. The role requires someone who is organized, personable, comfortable discussing treatment and finances, and knows how to keep a busy dental office running smoothly.
Requirements
- 1+ year of dental office experience required
- Dental front desk, receptionist, or treatment coordination experience preferred
- Knowledge of dental terminology, procedures, and dental insurance
- Comfortable discussing treatment plans, financial estimates, insurance benefits, and patient responsibility
- Dental software experience required
- Strong communication, organization, and customer service skills
- Professional, dependable, detail-oriented, and able to multitask in a busy dental office
- High school diploma or GED required
Nice To Haves
- 2+ years of dental office experience preferred
- Denticon experience is a plus
Responsibilities
- Welcome patients, manage check-in/check-out, answer phones, and provide a professional, friendly front-office experience
- Schedule and confirm appointments while helping maintain productive provider schedules and efficient patient flow
- Maintain accurate patient records, process payments, and support insurance verification and administrative needs
- Work with providers to prepare and present treatment plans, financial estimates, and insurance benefits
- Help patients understand treatment recommendations, financial responsibilities, and payment arrangements
- Schedule accepted treatment and follow up with patients on pending or incomplete treatment plans
- Assist with insurance pre-authorizations and treatment-related paperwork
- Collaborate with the clinical team to keep the office organized, productive, and focused on an excellent patient experience
- Utilize Denticon and other office technology while maintaining HIPAA and patient confidentiality standards
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Life insurance
- Disability coverage
- 3 weeks PTO
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
