Dental Office Receptionist/ Treatment Coordinator

Affinity Dental Management • Port Jefferson, NY

59d • Onsite

About The Position

Concerned Dental Care of Port Jefferson is seeking an experienced, patient-focused Dental Receptionist / Treatment Coordinator to join their team. This role is primarily a dental front desk/reception position, but the ideal candidate will also be comfortable assisting patients with understanding recommended treatment, navigating insurance benefits and financial arrangements, scheduling care, and following through on treatment plans. The position requires someone who is organized, personable, comfortable discussing treatment and finances, and can ensure a busy dental office runs smoothly.

Requirements

• 1+ year of dental office experience required
• Dental front desk, receptionist, or treatment coordination experience preferred
• Knowledge of dental terminology, procedures, and dental insurance
• Comfortable discussing treatment plans, financial estimates, insurance benefits, and patient responsibility
• Dental software experience required
• Strong communication, organization, and customer service skills
• Professional, dependable, detail-oriented, and able to multitask in a busy dental office
• High school diploma or GED required

Nice To Haves

• 2+ years of dental office experience preferred
• Denticon experience is a plus

Responsibilities

• Welcome patients, manage check-in/check-out, answer phones, and provide a professional, friendly front-office experience
• Schedule and confirm appointments while helping maintain productive provider schedules and efficient patient flow
• Maintain accurate patient records, process payments, and support insurance verification and administrative needs
• Work with providers to prepare and present treatment plans, financial estimates, and insurance benefits
• Help patients understand treatment recommendations, financial responsibilities, and payment arrangements
• Schedule accepted treatment and follow up with patients on pending or incomplete treatment plans
• Assist with insurance pre-authorizations and treatment-related paperwork
• Collaborate with the clinical team to keep the office organized, productive, and focused on an excellent patient experience
• Utilize Denticon and other office technology while maintaining HIPAA and patient confidentiality standards

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life insurance
• Disability coverage
• 3 weeks PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED