Dental Assistant / Receptionist
About The Position
Salud Dental Group is looking for an experienced, dependable, and professional Dental Receptionist / Front Office Coordinator to join our team. We are looking for someone who already understands the flow of a busy dental office and can confidently handle patients, scheduling, insurance, and front-office responsibilities with minimal training. We want someone who takes ownership of the front desk rather than simply answering phones. The right person understands that a strong dental receptionist plays an important role in keeping the schedule productive, helping patients move forward with recommended treatment, and making sure patients receive excellent service. Dental experience and Dentrix proficiency are important for this position.
Requirements
- Previous dental front office/receptionist experience required
- Dentrix experience required
- Strong knowledge of dental scheduling and appointment coordination
- Experience verifying dental insurance benefits and eligibility
- Ability to present treatment plans and discuss patient financial responsibilities
- Experience collecting copayments, balances, and outstanding accounts
- Strong telephone and customer service skills
- Comfortable confirming appointments and filling cancellations/openings
- Organized, reliable, punctual, and able to multitask in a busy office
- Professional appearance and communication skills
Nice To Haves
- Familiarity with PPO and Medi-Cal/Denti-Cal dental plans preferred
- Spanish-speaking strongly preferred
Responsibilities
- Answer incoming calls and assist patients professionally
- Schedule new and existing patients efficiently
- Maintain a productive provider schedule and help fill openings
- Verify insurance eligibility and benefits
- Enter and maintain accurate patient information in Dentrix
- Review treatment plans, estimated insurance benefits, and patient portions
- Collect payments and outstanding balances
- Confirm appointments and follow up with patients
- Coordinate with the clinical team to maintain smooth patient flow
- Help provide patients with a welcoming and professional experience from check-in through check-out
Benefits
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
