Dental Patient Coordinator

The Smilist•Smithtown, NY
•$24 - $26

About The Position

The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support exceptional patient care in a warm, welcoming, and professional dental office environment. This full-time position is located in Smithtown, New York, and does not include weekends. The pay range is $24.00–$26.00 per hour. The Patient Coordinator welcomes patients, handles front-desk communications, coordinates check-in and scheduling, verifies patient and insurance information, supports payment collection, and maintains accurate administrative records. The role works closely with the clinical team to keep daily operations running efficiently and helps patients navigate their visits and arrange recommended follow-up care.

Requirements

  • Previous experience as a dental receptionist or dental front desk coordinator.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
  • Friendly, professional, and patient-focused attitude.
  • Collaborative mindset and willingness to contribute to the success of the organization.
  • Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

  • Dentrix experience is preferred but not required.

Responsibilities

  • Welcome patients and create a warm, positive first impression upon arrival.
  • Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
  • Coordinate patient check-in, verify patient information and insurance details, and keep records accurate and up to date.
  • Collect patient payments, clearly communicate balances, and assist with front-office financial transactions.
  • Maintain accurate administrative records and support efficient daily front-office operations.
  • Help coordinate appointments, encourage recommended follow-up care, and minimize gaps in the schedule.
  • Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
  • Help patients navigate dental visits, answer routine questions, and encourage continued care through a positive patient experience.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Opportunities for professional development and career growth
  • Supportive team environment
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