Dental Patient Coordinator
About The Position
The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its commitment to high-quality dental care and exceptional patient experiences. The role is based in Clifton Park, New York, and is full-time, Monday through Thursday. The pay range is $20.00–$24.00 per hour. The Patient Coordinator welcomes patients, handles front-desk communications, coordinates check-in, verifies insurance and patient information, collects payments, maintains administrative records, and supports appointment scheduling. The role also involves communicating patient arrivals to the clinical team, helping patients with routine questions, and contributing to an organized, efficient practice and positive patient experience. The Smilist offers competitive compensation, a benefits package that includes health, dental, and vision insurance, opportunities for professional development and career growth, and a supportive team environment.
Requirements
- Previous experience as a dental receptionist or dental front desk coordinator.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
- Friendly, professional, and patient-focused attitude.
- Collaborative mindset and willingness to contribute to the success of the organization.
- Comfort discussing appointment scheduling, insurance information, and patient payments.
Nice To Haves
- Cross-training in dental assisting is strongly desired.
- Dentrix experience is preferred but not required.
Responsibilities
- Welcome patients and create a warm, positive first impression.
- Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
- Coordinate patient check-in, verify patient information and insurance details, and keep records accurate and up to date.
- Collect patient payments, clearly communicate balances, and assist with front-office financial transactions.
- Maintain accurate administrative records and support efficient daily front-office operations.
- Coordinate appointments, encourage recommended follow-up care, and help minimize gaps in the schedule.
- Promptly communicate patient arrivals to the clinical team and collaborate to keep the daily schedule running efficiently.
- Help patients navigate dental visits, answer routine questions, and create an experience that encourages continued care.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Opportunities for professional development and career growth
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
