Dental Patient Coordinator

The Smilist•Reading, PA

7d•$23 - $25

About The Position

The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its dental practice in Reading, Pennsylvania. The role focuses on creating a welcoming patient experience and supporting efficient front-office operations while collaborating with the clinical team. The schedule is full-time, Monday through Friday, with rotating Saturdays. The pay range is $23.00–$25.00 per hour.

Requirements

Previous experience as a dental receptionist or dental front desk coordinator.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
Friendly, professional, and patient-focused attitude.
Collaborative mindset and willingness to contribute to the success of the organization.
Comfort discussing appointment scheduling, insurance information, and patient payments.

Nice To Haves

Dentrix experience is preferred but not required.

Responsibilities

Welcome patients and create a positive first impression upon arrival.
Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
Coordinate patient check-in by verifying patient information and insurance details and keeping records accurate and up to date.
Collect patient payments, clearly communicate balances, and assist with front-office financial transactions.
Maintain accurate administrative records and support efficient daily front-office operations.
Coordinate appointments, encourage recommended follow-up care, and help minimize gaps in the schedule.
Promptly communicate patient arrivals to the clinical team and collaborate to keep the daily schedule running efficiently.
Help patients navigate dental visits, address routine questions, and provide an experience that encourages continued care.