Dental Patient Coordinator

Advantage Dental+•Roseburg, OR

About The Position

The Dental Patient Coordinator supports patient care and education in a dental practice. The role welcomes patients and their families, manages patient information and insurance verification, coordinates appointments, answers questions about insurance and financial arrangements, processes payments, and completes administrative tasks. The employer describes a supportive, patient-first team, growth opportunities, and an industry-leading benefits package.

Requirements

High school diploma required.
At least two years of experience in a dental, medical, healthcare, or customer service environment.
Excellent communication skills with both team members and patients.
Proficiency with Microsoft Office products.
Current CPR certification or ability to obtain it within 30 days.

Nice To Haves

A degree or additional education in a business or healthcare discipline.
Knowledge of dental insurance and explanation of benefits.
Experience with dental software.

Responsibilities

Greet patients and their families and help them feel welcome in the practice.
Gather patient information, create patient files, and verify insurance eligibility.
Maintain a productive daily schedule and schedule future appointments.
Confirm appointments and update the schedule as needed.
Answer patient questions about insurance and financial arrangements.
Collect and post payments from patients and insurance companies.
Complete administrative tasks accurately and promptly.