Dental Patient Coordinator
About The Position
The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support its commitment to high-quality dental care and exceptional patient experiences. The role supports front-office operations in a warm, welcoming, and professional dental practice in the Township of Jackson, New Jersey. The position is full-time, Monday through Friday, with rotating Saturdays, and pays $24.00–$28.00 per hour. The coordinator welcomes patients, manages front-desk communications and check-in, verifies insurance and records, collects payments, coordinates appointments, and collaborates with the clinical team to keep the daily schedule running efficiently. The role also helps patients navigate visits and encourages continued care.
Requirements
- Previous experience as a dental receptionist or dental front desk coordinator.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
- Friendly, professional, and patient-focused attitude.
- Collaborative mindset and willingness to contribute to the success of the organization.
- Comfort discussing appointment scheduling, insurance information, and patient payments.
Nice To Haves
- Dentrix experience.
Responsibilities
- Welcome patients and help ensure they feel welcomed upon arrival.
- Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
- Coordinate patient check-in, verify patient information and insurance details, and keep records accurate and up to date.
- Collect patient payments, communicate balances, and assist with front-office financial transactions.
- Maintain accurate administrative records and support efficient daily front-office operations.
- Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
- Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
- Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Additional benefits
- Opportunities for professional development and career growth
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
