Dental Patient Coordinator
The Smilist•Reading, PA
•$23 - $25
About The Position
The Smilist is seeking a reliable, friendly, and motivated Patient Coordinator to support high-quality dental care and exceptional patient experiences. The role focuses on welcoming patients, managing front-desk communications and check-in, supporting payment collection, keeping administrative records organized, coordinating appointments, and working with the clinical team to keep daily operations running efficiently. The Patient Coordinator also helps patients navigate their visits and supports continued care and practice growth.
Requirements
- Previous experience as a dental receptionist or dental front desk coordinator.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
- Friendly, professional, and patient-focused attitude.
- Collaborative mindset and willingness to contribute to the success of the organization.
- Comfort discussing appointment scheduling, insurance information, and patient payments.
Nice To Haves
- Dentrix experience.
Responsibilities
- Welcome patients and create a warm, positive first impression.
- Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and team members.
- Coordinate patient check-in by verifying patient information and insurance details and keeping records accurate and current.
- Collect patient payments, explain balances clearly, and assist with front-office financial transactions.
- Maintain accurate administrative records and support efficient daily front-office operations.
- Coordinate appointments, encourage recommended follow-up scheduling, and help minimize gaps in the schedule.
- Promptly communicate patient arrivals to the clinical team and collaborate to keep the daily schedule running efficiently.
- Help patients navigate dental visits, answer routine questions, and foster an experience that encourages continued care.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Opportunities for professional development and career growth
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
