Dental Patient Care Coordinator

Specialized Dental Partners • Wauwatosa, WI

4d

About The Position

Wisconsin Endodontic Group is seeking a friendly, organized, team-oriented Dental Patient Care Coordinator to serve as the first point of contact for patients and support the daily operations of its endodontic practice. The coordinator helps create a welcoming, professional, patient-focused environment while delivering outstanding patient care and administrative support.

This is a full-time role, five days a week, with no nights or weekends. The employee must be flexible and willing to travel among the Mequon, Oak Creek, and Wauwatosa locations. Additional responsibilities may be assigned.

The position offers compensation of $20–$24 per hour. Benefits are available to eligible full-time and part-time employees working 20 or more hours per week. Specialized Dental Partners is a doctor-led network of more than 275 specialty dental practices and 450 doctors across multiple states. It describes its culture as supportive and people-first, with opportunities for mentorship, career development, clinical collaboration, and leadership. The company is an Equal Opportunity Employer.

Requirements

• High school diploma or equivalent.
• Patient care or customer service experience.
• Dental office experience.
• Flexibility and willingness to travel among the Mequon, Oak Creek, and Wauwatosa locations.

Nice To Haves

• Experience with TDO software; it is a plus but not required.

Responsibilities

• Greet patients warmly and maintain a welcoming, professional environment.
• Schedule and confirm appointments and manage provider calendars.
• Answer phone calls, respond to inquiries, and manage patient communication.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Process payments, handle billing, and maintain accurate financial records.
• Maintain patient records and ensure accurate data entry.
• Coordinate patient flow and provide administrative support as needed.
• Comply with patient confidentiality requirements and HIPAA regulations.
• Perform additional responsibilities as assigned.

Benefits

• Competitive compensation of $20–$24 per hour.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and paid holidays.
• Flexible spending and health savings accounts.
• Life and disability insurance.
• Employee assistance and wellness programs.
• Additional voluntary benefits.
• Mentorship, career development, clinical collaboration, and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED