Dental Office Receptionist

Affinity Dental Management•New York, NY

52d•$18 - $20•Onsite

About The Position

Concerned Dental Care of the Bronx is seeking a friendly, organized, and dependable Dental Office Receptionist to join their busy, patient-focused practice. While dental experience is a plus, it is not required, as the practice is willing to train the right individual. This role is ideal for someone with strong customer service skills who is comfortable in a fast-paced environment and eager to learn. It offers an opportunity to start or grow a career in dentistry by gaining hands-on experience in various front-office dental tasks.

Requirements

High school diploma or equivalent required
Friendly, professional, and comfortable communicating with patients in person and over the phone
Strong organization and attention to detail
Comfortable using computers and learning new software
Ability to multitask and stay organized in a busy environment
Reliable, punctual, and team-oriented
Most importantly, a positive attitude and willingness to learn

Nice To Haves

Dental experience is a plus, but not required - we’re willing to train the right candidate
Previous customer service, receptionist, administrative, medical office, hospitality, or similar experience preferred

Responsibilities

Welcome patients and provide a friendly, professional check-in and check-out experience
Answer phones, schedule and confirm appointments, and assist with patient questions
Maintain accurate patient information, records, and front-office documentation
Learn to verify dental insurance benefits and help patients understand basic coverage information
Process payments and assist with routine financial transactions
Coordinate with providers and the clinical team to keep patient flow running smoothly
Learn and utilize dental software and office systems
Maintain patient confidentiality and follow HIPAA and practice standards