Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services • Valley Stream, NY

6d • Onsite

About The Position

Pediatric Dentistry of Valley Stream is seeking an experienced Dental Office Manager to lead daily operations at its pediatric and orthodontic practice in Valley Stream, NY. The role focuses on developing a high-performing team, delivering a positive patient experience for children and families, and maintaining operational excellence. This is a full-time, on-site leadership position with a stated schedule of 42–48 hours per week, Monday through Friday, with weekends as needed. Compensation is a base salary of $90,000–$110,000 per year, plus recurring performance bonuses and a $3,500 sign-on bonus. The practice describes its culture as collaborative, accountable, compassionate, and committed to continuous growth.

Requirements

• At least 4 years of dental experience.
• At least 2 years of dental leadership or office management experience.
• Strong understanding of dental insurance, billing, scheduling, and treatment coordination.
• Experience with Dentrix or similar practice management software.
• Excellent communication, leadership, and organizational skills.
• High school diploma or equivalent required.
• Must be able to commute to Valley Stream, NY.

Nice To Haves

• Pediatric dental experience is strongly preferred.
• Orthodontic experience is highly preferred.
• College degree or advanced certifications preferred.

Responsibilities

• Manage daily front- and back-office operations.
• Lead and support staff using a servant leadership approach.
• Oversee scheduling, billing, daily closeouts, and clinical flow.
• Ensure compliance with HIPAA, OSHA, and pediatric dental standards.
• Track and analyze production, collections, payroll, and expenses.
• Handle escalated patient concerns professionally and empathetically.
• Train staff on new systems, policies, and performance goals.
• Motivate staff through recognition, coaching, and performance development.
• Supervise insurance verification, benefit reviews, and patient financing.
• Collaborate with HR on staff development, coaching, and performance feedback.

Benefits

• $3,500 sign-on bonus.
• Recurring performance bonuses.
• Annual salary reviews.
• Laptop and remote access provided.
• Full benefits package.
• 401(k) retirement plan.
• Medical, dental, and vision insurance.
• Life insurance coverage.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Paid time off (PTO).
• Aflac supplemental options.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED