Dental Office Manager - Battle Creek
About The Position
Dental Dreams seeks a motivated Office Manager for its Battle Creek, Michigan location. The role focuses on achieving operational goals, managing employee and patient relations, and supporting the dental practice’s day-to-day operations. The manager assists with and covers front-desk duties, fulfills scheduling requirements, and provides support to Dental Assistants and Dentists. The position requires a patient-centric approach and the ability to work hands-on in a fast-paced environment. Dental Dreams is a growing dental services company operating offices in multiple states and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities and superior patient care. KOS Services LLC / Dental Dreams is an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. Qualified candidates receive consideration without discrimination on the bases listed in the posting.
Requirements
- Previous Dental Assistant experience and management experience.
- At least 5 years of experience working in a dental practice.
- Knowledge of dental insurance and dental billing practices.
- Track record of providing outstanding customer service.
- Ability to work in a fast-paced, hands-on environment.
Nice To Haves
- Dental office management experience.
- Bilingual ability.
- Knowledge of ADP Workforce, Dentrix, and/or Eaglesoft.
Responsibilities
- Supervise front- and back-office staff and cover those roles when necessary.
- Foster a patient-centric culture of service.
- Hire and train support staff, manage performance, and conduct annual reviews.
- Verify dental benefits and manage patient check-in and check-out processes accurately.
- Assist with presenting and explaining treatment plans.
- Collect payments, co-payments, and deductibles.
- Oversee patient scheduling in accordance with goals.
- Create insurance claims and submit pre-authorizations to insurance companies on time.
- Pull patient charts for future appointments when necessary.
- Perform other duties as assigned.
Benefits
- Competitive salary and monthly bonuses.
- Medical and vision insurance.
- Free dental treatment at Dental Dreams locations.
- Paid time off (PTO).
- 401(k).
- Life insurance.
- Pet insurance.
- Additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
