Dental Office Manager - Battle Creek

DENTAL DREAMS • Battle Creek, MI

3d • $45,000 - $55,000

About The Position

Dental Dreams seeks a motivated Office Manager in Battle Creek, Michigan, with managerial dental practice experience. The role focuses on achieving operational goals, managing employee and patient relations, and supporting the daily operations of the practice. The Office Manager assists with and covers front desk duties, fulfills scheduling requirements, and provides support to Dental Assistants and Dentists.

Requirements

• Previous Dental Assistant experience and management experience.
• At least 5 years of experience working in a dental practice.
• Knowledge of dental insurance and dental billing practices.
• A track record of providing outstanding customer service.
• Ability to work in a fast-paced, hands-on environment.

Nice To Haves

• Dental office management experience.
• Bilingual ability.
• Knowledge of ADP Workforce, Dentrix, and/or Eaglesoft.

Responsibilities

• Supervise front- and back-office staff and cover those roles when necessary.
• Foster a patient-centric culture of service.
• Hire and train support staff, manage performance, and conduct annual reviews.
• Verify dental benefits and manage patient check-in and check-out processes accurately.
• Assist with presenting or explaining treatment plans.
• Collect payments, co-payments, and deductibles.
• Oversee patient scheduling in accordance with goals.
• Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
• Pull patient charts for future appointments when necessary.
• Perform other duties as assigned.

Benefits

• Competitive salary and monthly bonuses.
• Medical and vision insurance.
• Free dental treatment at company locations.
• PTO.
• 401(k).
• Life insurance.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed